Terms & Condition

TERMS & CONDITIONS

1. DEFINITIONS AND INTERPRETATION

For the purposes of these Terms & Conditions (“Terms” or “Agreement”):
“Company”, “we”, “our”, “us” means GiantPro, a company incorporated under the Companies Act, 2013 having its registered office at [Insert Address], and includes its affiliates, subsidiaries, successors, and permitted assignments.
“Website” means the online platform accessible at www.giantpro.in and any mobile applications or digital interfaces operated by GiantPro.
“Products” means any nutritional supplements, health goods, accessories, or services offered for sale on the Website.
“User”, “you”, “your” means any natural or legal person who accesses, browses, uses, or registers on the Website, places an order, or otherwise interacts with GiantPro.
Headings are inserted for convenience and shall not affect the interpretation of these Terms. Words importing the singular include the plural and vice versa; references to persons include bodies corporate.

2. ACCEPTANCE OF TERMS

By visiting, browsing, registering with, or otherwise using the Website, or by placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, you must immediately discontinue use of the Website.
GiantPro reserves the right to modify, amend, or replace any part of these Terms at its sole discretion without prior notice. Updated versions will be posted on the Website. Continued use after such posting constitutes acceptance of the revised Terms.

3. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights including copyrights, trademarks, trade dress, design rights, service marks, trade names, logos, product configurations, know-how, and proprietary information appearing on the Website are the sole and exclusive property of GiantPro or its licensors and are protected under applicable Indian and international laws.
Nothing on the Website shall be construed as granting, by implication or otherwise, any licence or right to use any intellectual property without the prior written consent of GiantPro or the relevant owner.
You may access the Website and download or print a single copy of materials strictly for personal, non-commercial use. Any reproduction, distribution, public display, creation of derivative works, sale, or exploitation of the Content for commercial purposes is strictly prohibited.
All goodwill arising from the use of GiantPro trademarks shall inure solely to GiantPro.

4. ELIGIBILITY TO CONTRACT

Use of the Website and purchase of Products are available only to persons who can form legally binding contracts under the Indian Contract Act, 1872 or applicable local law.
Minors, undischarged insolvents, and persons otherwise incompetent to contract are not eligible. If you are under 18, you may use the Website only under the supervision of a parent or legal guardian.
GiantPro reserves the right to refuse access, cancel orders, or terminate accounts if it has reasonable grounds to believe that eligibility criteria are not met.

5. USER OBLIGATIONS AND PROHIBITED CONDUCT

You agree to use the Website solely for lawful purposes and in accordance with these Terms and applicable laws. You must not:

  • Upload or transmit any unlawful, harmful, defamatory, obscene, infringing, or objectionable material.

  • Infringe the intellectual property or privacy rights of GiantPro or any third party.

  • Attempt unauthorized access, interfere with, or disrupt the Website, servers, or networks.

  • Introduce viruses, malware, or any harmful code.

  • Impersonate any person or misrepresent your affiliation with any entity.

  • Engage in spamming or unsolicited communications.
    Violation of this clause may result in suspension of access, cancellation of orders, and legal action.

6. ORDERS, PRICING, PAYMENT AND RISK OF LOSS

All prices on the Website are in Indian Rupees unless otherwise stated and may include or exclude taxes as specified. Prices and availability are subject to change without notice.
An order is deemed accepted only upon our confirmation and receipt of full payment. We reserve the right to refuse or cancel any order for reasons including quantity limits, pricing errors, or payment issues.
Risk of loss and title for Products pass to you upon delivery to the carrier.
All payments are subject to applicable payment gateway terms and conditions. GiantPro is not responsible for any breach of security or unauthorized disclosure of information by third-party service providers.

7. PRODUCT INFORMATION, WARRANTIES AND LIMITATION OF LIABILITY

While GiantPro strives to ensure accurate Product descriptions and images, we do not warrant that all information is complete or error-free.
Except as required by law, all Products are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
To the maximum extent permitted by law, GiantPro’s total liability for any claim shall not exceed the price paid for the Product in question. GiantPro shall not be liable for any indirect, incidental, special, or consequential damages.
Nothing in these Terms limits GiantPro’s liability for death or personal injury caused by negligence or for fraud.

8. USER CONTENT, REVIEWS AND FEEDBACK

Any reviews, comments, ideas, images, or other materials you submit (“User Content”) become the property of GiantPro.
By submitting User Content, you grant GiantPro a worldwide, perpetual, irrevocable, royalty-free licence to use, modify, reproduce, distribute, and display such content in any media.
You represent that you own all rights to your content and that it does not violate any law or third-party rights.

9. PRIVACY AND DATA PROTECTION

GiantPro values your privacy. Personal data collected through the Website is processed in accordance with our Privacy Policy and applicable data protection laws, including the Digital Personal Data Protection Act, 2023 and the GDPR.
We take reasonable security measures to safeguard your data but cannot guarantee complete security. You are responsible for maintaining the confidentiality of your account credentials.

10. COMMUNICATIONS

By using the Website or sending us emails, you consent to receive communications electronically. All notices, disclosures, and other communications provided electronically satisfy any legal requirement for written communication.
You also consent to receive promotional and transactional messages via email, SMS, or calls unless you opt out as permitted by law.

11. INDEMNIFICATION

You agree to indemnify and hold harmless GiantPro, its directors, employees, affiliates, and agents from all claims, damages, and expenses arising from your breach of these Terms or misuse of the Website or Products. This obligation survives termination.

12. TERMINATION AND SUSPENSION

GiantPro may suspend or terminate your access without notice if it believes you have breached these Terms or applicable law. Upon termination, you must cease using the Website and destroy all materials obtained.
Termination does not affect rights or obligations accrued before termination.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of India. The courts at Mumbai, India, shall have exclusive jurisdiction over any disputes.
If you access the Website from outside India, you are responsible for complying with local laws.

14. SEVERABILITY AND ENTIRE AGREEMENT

If any provision of these Terms is held invalid, the remaining provisions shall continue in effect. These Terms constitute the entire agreement between you and GiantPro regarding the Website.

GRIEVANCE REDRESSAL / DATA PROTECTION OFFICER

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, the contact details of our Grievance Officer / Data Protection Officer are as follows:
Grievance Officer
Email: info@giantpro.in
The Grievance Officer shall acknowledge and redress grievances within the period prescribed by applicable law.

GIANTPRO – PRIVACY & COOKIE POLICY
1. DEFINITIONS

“Personal Data” means any data about an identifiable individual as defined under the DPDP Act or GDPR.
“Processing” means any operation performed on Personal Data including collection, storage, use, disclosure, or destruction.
“Cookies” are small text files placed on your device when you visit a website.

2. INFORMATION WE COLLECT

A. Information You Provide Directly: name, date of birth, address, contact details, payment information, and feedback.
B. Information Collected Automatically: IP address, browser type, device identifiers, and usage data.
C. Information from Third Parties: from affiliates, advertising partners, or analytics providers.
We do not knowingly collect data from children under 18 without parental consent.

3. HOW WE USE YOUR INFORMATION

We use your data to process orders, manage accounts, communicate with you, send updates, improve services, and comply with legal obligations.

4. LEGAL BASIS FOR PROCESSING (GDPR USERS)

We process data based on consent, performance of a contract, legal obligations, or legitimate interests consistent with your rights.

5. SHARING OF INFORMATION

We may share data with service providers, affiliates, legal authorities, or in case of a merger or acquisition. We do not sell or rent your Personal Data.

6. CROSS-BORDER DATA TRANSFERS

Your data may be transferred outside India under appropriate safeguards required by law.

7. DATA RETENTION

We retain your Personal Data only as long as necessary for stated purposes or legal requirements, after which it is securely deleted or anonymised.

8. SECURITY MEASURES

We use reasonable measures to protect your data, but no system is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.

9. YOUR RIGHTS

You may request access, correction, or deletion of your Personal Data, withdraw consent, or object to processing as permitted by law.

10. MARKETING COMMUNICATIONS

You may opt out of promotional messages at any time. Transactional communications will still be sent as required.

11. COOKIES POLICY

We use strictly necessary, performance, functional, and advertising cookies. You can manage cookies via your browser settings, though disabling them may affect functionality.

12. THIRD-PARTY LINKS AND SERVICES

Our Website may contain links to third-party sites not governed by this Policy. Please review their respective privacy policies.

13. CHILDREN’S PRIVACY

We do not knowingly collect Personal Data from children under 18 without consent. If collected inadvertently, such data will be deleted.

14. CHANGES TO THIS POLICY

We may update this Policy from time to time. Continued use of the Website after updates indicates acceptance of the revised Policy.

GRIEVANCE REDRESSAL / DATA PROTECTION OFFICER

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, the contact details of our Grievance Officer / Data Protection Officer are as follows:
Grievance Officer
Email: info@giantpro.in
The Grievance Officer shall acknowledge and redress grievances within the period prescribed by law.